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Popular Topics

Getting Started

Getting Started

  • How to create an account
  • Verifying your identity
  • Setting up your wallet
  • Understanding your dashboard
Payments & Transfers

Payments & Transfers

  • How to send money
  • International transfers explained
  • Transaction pending or failed
  • Transfer limits and fees
Adding & Withdrawing Money

Adding & Withdrawing Money

  • Add money using debit/credit card
  • Bank transfers & virtual accounts
  • Withdrawal timelines
  • Why a withdrawal may be delayed
Security & Privacy

Security & Privacy

  • Keeping your account secure
  • Two-factor authentication (2FA)
  • What to do if you suspect fraud
  • How we protect your data
Account Management

Account Management

  • Updating personal details
  • Changing your password
  • Closing your account
  • Managing notifications

Frequently asked questions.